For troubleshooting weird issues, we need debug logging to be enabled at VM side in a Citrix XenDesktop VDI environment. This article explains how to enable this debug logging.
- Find WorkstationAgent.exe.config in C:\Prog
ram Files\Citr ix\Virtual Desktop Agent folder and edit it
- Take a back of workstationagent.exe.config file. We can revert to this if something screwed up.
- Add the the LogFileName key as shown below.
<add key=”LogToCDF” value =”1″/>
<add key=”LogFileName” value =”c:\temp\workstationlog.log”/>
- Save the file and restart Citrix Desktop Service
The file C:\temp\workstationlog.log file will be populated with all the debug information.
Hope this helps