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Force sync a single outlook folder when using Cached mode

Today I enabled Outlook cached mode for mailbox and it started Syncing all my email items. But one thing I couldn’t understand is, in what order it is syncing the folders. I got to see few mails urgently and that folder is not yet synced. I quickly searched in internet and came across a simple trick to force sync the folder I required.

It is very simple, just select the folder that you want to Sync and press SHIFT+F9. Outlook will start Syncing your folder immediately.

Hope this helps. 🙂

{ 9 comments… add one }
  • florin April 19, 2011, 7:21 pm
  • Sitaram Pamarthi April 19, 2011, 11:28 pm

    florin, looks like the utility you are referring is for different requirement.

  • Rob Bramhall March 28, 2014, 8:10 am

    I tried the Shift-F9 and in Outlook the dialogue box popped up and it ran the sync… but the folders didn’t get update, or the server didn’t get updated to match. So when comparing Office 365 OWA to Outlook 2013, they are out of sync.

    • Sitaram Pamarthi March 28, 2014, 5:17 pm

      Do you see any Sync(send/receive) errors? There might be a problem in caching from server.

  • Tony January 13, 2015, 2:04 am

    To correct folder synchronization in Outlook 2013 and 2010, simply right-click the folder, select properties. On the General tab of properties, click “Clear Offline Items”, click OK, click OK, then Shift-F9 to force synchronization on the folder. To confirm go into the properties of the folder, select the Synchronization tab verify the Server folder matches the Offline folder.

    • Torrie Hughes July 16, 2016, 3:27 am

      This worked perfect for me. We had a replication server kick on and it forgot to take down the master so we had 2 exchanges running. Is there a way for me to force this on all clients?

  • Uma February 24, 2015, 2:21 pm

    this helped me today 🙂

  • wen December 16, 2015, 10:53 pm

    Appreciated. This helped me a lot.

  • Trav August 2, 2017, 9:21 am

    Glad I found this, been waiting for all my data to sync, and just needed one folder to get started. Shift+F9 helped me 🙂 Thanks xo

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